Common Issues
App won't launch
- Windows: SmartScreen blocked it. Click More info → Run anyway. (We're working on signing.)
- macOS: Right-click the app and choose Open the first time, then click Open in the Gatekeeper prompt.
- Linux: AppImage isn't executable. Run
chmod +x octave-*.AppImage.
Audio doesn't play
- Check the Stems Mixer — is master volume up? Are all stems muted?
- Check Settings → Audio → Output device — pick the right OS device.
- Some
.opusfiles with unusual containers fail to decode — re-encode to.oggVorbis as a workaround.
Chart Preview is black / stuttery
- Try Settings → Chart Preview → Static venue (disables animated background).
- Lower Gem quality to Low.
- Update your GPU drivers — OCTAVE uses WebGL 2 via Three.js.
Settings or hotkeys won't save
OCTAVE writes to its user-data folder; if that folder is read-only or full, saves fail silently. Check:
- Disk space
- Folder permissions on the Settings file path
Can't see my song in the Project Explorer
The folder must contain notes.mid or notes.chart. Folders without either are skipped during the scan.
Performance feels slow
- Close other Electron / Chromium-based apps (they share GPU memory).
- Lower the Chart Preview panel size by dragging the divider.
- In Settings → Audio, try increasing the buffer size if you hear crackling.
Reporting a bug
- Open a bug report.
- Include: OS + version, OCTAVE version, steps to reproduce, and (if relevant) the most recent log file from
<user-data>/logs/.